Last Updated: February 25, 2024

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Welcome to Fire Junk Removal LLC, we are committed to maintaining the confidentiality of your private information. Please read below and learn how we collect, protect, and use your information as part of our technology platforms, and all of our products and services.

This privacy policy applies to this site www.firejunkremoval.com and all websites owned and operated by fire junk removal on which this privacy policy is displayed.

 

 

1. Information We Collect

We collect the following categories of personal information:

 

• Identifiers: Names, email addresses, phone numbers, and addresses.

• Commercial Information: Records of junk removal services requested or provided.

• Internet or Network Information: IP addresses, browsing history, and device information.

• Information: I, CI, I or NI are known together as “Personal Information”

 

 

2. Text/SMS Message Opt-In

By providing your phone number, you are providing your electronic signature expressly authorizing Fire Junk Removal LLC to contact you by text, or phone (including an automatic dialing system or artificial/prerecorded voice) at the home or mobile phone number provided. You may opt-out to specific updates at any time by replying STOP to any message received. Message and data rates may apply.

 

 

3. Sources of Information

We collect personal information directly from you when you provide it through our website or when you request fire junk removal services. We may also collect information automatically as you navigate our website.

 

• Information provided by you: Information is collected from you when you enter information in connection with an inquiry into our services. This Information could be provided via an online form, over the phone, or via other means in which you interact with our services.

• Information from cookies and other tracking technologies: Like many websites, we use cookies, web beacons, and similar technologies to record your preferences, track the use of our Site and collect Information. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or click stream data. We may combine this automatically collected log information with other Information we collect about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of our Site may not function properly.

 

 

4. Use of Personal Information

We use the collected information for the following purposes:

 

• To provide junk removal services and fulfill requests.

• To communicate with you regarding your requests and our services.

• To improve and customize your experience on our website.

• To comply with legal obligations.

• To improve customer service

• To personalize your user experience

• To communicate with you about products or services that may be of interest to you

• To manage our business

 

 

5. Sharing of Personal Information

• We do not sell, trade or share your personal information to third parties. 

 

 

6. Your Rights Under the California Consumer Privacy Act (CCPA)

As a California resident, you have the right to:

• Know what personal information we collect, use, and disclose.

• Access your personal information.

• Request the deletion of your personal information.

• Opt-out of the sale of your personal information.

 

 

7. How to Exercise Your Rights

To exercise your rights under the CCPA, please contact us using the information provided in the "Contact Us" section below.

 

 

8. Non-Discrimination

We will not discriminate against you for exercising your rights under the CCPA.

 

 

9. Compliance with Children’s On line Privacy Protection Rule

We do not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age.

 

• If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make reasonable efforts to delete such information from our records

 

 

10. Security Measures

We take what we believe to be industry standard security measures to protect your personal information from unauthorized access or disclosure.

 

• Such as but not limited to, physical, electronic, and procedural measures to help safeguard your Information from unauthorized access and disclosure.

• We require employees to comply with information security safeguards, we use firewalls and other intrusion detection and prevention controls to help prevent unauthorized persona from gaining access to your Information.

• No system can be completely secure. Therefore, although we take steps to secure your Information, we cannot guarantee that your Information, searches, or other communication will always remain secure.

 

 

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify you of any material changes by posting the updated policy on our website. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. When we make changes to this Policy, we will post an updated policy on our website with the effective date.

 

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@firejunkremoval.com